Terms and Conditions of Sale and Use

Brandhouse Nepal operates as the authorized distributor and retailer of multiple international brands, including but not limited to Adidas, Nike, Under Armour, Reebok, Levi’s, and Asics. These Terms and Conditions govern all sales, purchases, promotional activities, and use of services provided by Brandhouse Nepal, whether in-store, online, or through any other official channel.

By accessing our website, visiting our stores, or purchasing our products, you acknowledge and agree to be legally bound by these Terms.

1. Scope and Applicability
•    These Terms apply to all transactions between Brandhouse Nepal and the customer 
•    By placing an order or making a purchase, you confirm acceptance of these Terms in their entirety.
•    Brandhouse Nepal reserves the right to amend these Terms at any time. Updates shall be effective upon publication.

2. Products and Availability
•    All products offered are subject to availability. No guarantee is made that a particular item will be in stock at any given time.
•    Images, descriptions, and promotional materials are for reference purposes only. Minor variations may occur in color, packaging, or design.

3. Pricing and Payment
•    Prices are quoted in Nepalese Rupees (NPR) and include applicable government taxes, unless otherwise specified.
•    We reserve the right to adjust pricing at our discretion without prior notice.
•    Full payment is required at the time of purchase through accepted methods (cash, credit/debit card, digital wallet, or other approved forms).

4. Orders and Acceptance
•    Submission of an order constitutes an offer to purchase. Orders shall be binding only upon acceptance and confirmation by Brandhouse Nepal.
•    We reserve the right, at our sole discretion, to reject or cancel any order in cases of unavailability, suspected fraud, or incorrect pricing.

5. Returns and Exchanges
•    Products may be exchanged within seven (7) days of purchase, provided that:
•     - The original receipt is presented;
•     - Products are unused, unwashed, and in their original packaging with all tags attached.
•    Refunds shall only be granted in cases of defective or non-conforming goods, subject to inspection and approval by Brandhouse Nepal.
•    Discounted, promotional, or final-sale items are strictly non-returnable and non-refundable.

6. Warranty and Authenticity
•    All products sold by Brandhouse Nepal are guaranteed to be genuine and sourced from authorized channels.
•    Manufacturer warranties, where applicable, apply strictly in accordance with the respective brand’s policy.
•    No warranty shall cover damages caused by misuse, negligence, unauthorized alterations, or normal wear and tear.

7. Limitation of Liability
•    To the fullest extent permitted by law, Brandhouse Nepal disclaims all liability for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill.
•    Our maximum liability, whether in contract, tort, or otherwise, shall not exceed the purchase price of the product giving rise to the claim.

8. Intellectual Property
•    All trademarks, trade names, logos, product images, and related materials are the exclusive property of Brandhouse Nepal or its partner brands.
•    Unauthorized use, reproduction, or distribution of such materials is strictly prohibited and may give rise to legal action.

9. Privacy and Data Protection
•    Personal data collected through purchases or online interactions shall be processed in accordance with our Privacy Policy.
•    By providing your information, you consent to its use for order processing, customer service, and, unless opted out, marketing communications.

10. Promotions, Campaigns, and Giveaways
•    Promotional activities (including sales, discounts, contests, and giveaways) are subject to separate rules, terms, and conditions, which shall prevail in case of conflict.
•    Brandhouse Nepal reserves the right to modify, suspend, or terminate any promotion at its sole discretion without prior notice.

11. Governing Law and Jurisdiction
•    These Terms shall be governed by and construed in accordance with the laws of Nepal.
•    Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kathmandu, Nepal.

12. Contact Information
•    For inquiries regarding these Terms, please contact:
•    Brandhouse Nepal – Customer Care
•    📍 Kathmandu, Nepal
•    📞 015909988
•    📧 Brandhouse.com.np